Shipping And Return Policy

PERSONALIZATIONS

I love making custom orders so please send me a message if you'd like a special piece!

 

PROCESSING TIME

The time I need to prepare an order for shipping varies. Once payment is confirmed your order will be shipped within 2-7 business days, depending of the product.

 

SHIPPING INFORMATION

Free curbside pickup in Austin, Texas, USA.

When free shipping is included there is no tracking, package will be sent as regular lettermail (both to Canada and USA).

If you need your order faster than the regular lettermail please upgrade your shipping when placing your order.

Packages will be shipped out within their promised timelines however, delivery times may take longer than expected so please keep this in mind when waiting for your order.

If an item arrives late, I will not be able to offer refunds or cancellations as the issue will be USPS responsibility.

 

RETURNS & EXCHANGES

Returns, exchanges or cancellations are not accepted but please contact me if you have any problems with your order.

Every item is prepared with love to meet your expectations. If there is any problem with your order please contact me through the shop, social media or email myboldstudio@gmail.com, I'm happy to help the best I can!

All images, designs and text cannot be copied, altered or resold. For personal use only.

Thank you so much for supporting my small business!

Andreia
@myboldstudio